Privacy Policy

Effective Date: [1 January 2024]

X Chauffeurs is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, and disclose personal information through our website, mobile application, and any related services (collectively, the “Services”).

1. Information We Collect

We may collect personal information from you when you use our Services, make a reservation, communicate with us, or otherwise interact with our platform. The types of personal information we may collect include:

 

• • Contact information (such as name, email address, phone number, and mailing address)

• • Payment information (such as credit card details)

• • Booking details (such as pickup and drop-off locations, dates, and times)

• • Travel preferences and special requests

• • Communication preferences

• • Device information (such as IP address, browser type, and operating system)

• • Location information (if you enable location services)

2. How We Use Your Information

We may use your personal information for the following purposes:

 

• • To provide and improve our Services

• • To process and confirm reservations

• • To communicate with you about your bookings, inquiries, and feedback

• • To personalize your experience and tailor our Services to your preferences

• • To manage payments and billing

• • To comply with legal and regulatory requirements

• • To prevent fraud and enhance the security of our platform

• • To send promotional offers, updates, and marketing communications (with your consent, where required by law)

3. How We Share Your Information

We may share your personal information with third parties in the following circumstances:

 

• • With our affiliated companies, service providers, and business partners who assist us in delivering our Services

• • With our chauffeurs to fulfill your bookings

• • With law enforcement authorities, government agencies, or other third parties when required by law or to protect our rights and safety

• • In connection with a merger, acquisition, or sale of assets

4. Your Choices

You have the following choices regarding your personal information:

 

• •  You can access and update your personal information through your account settings.

• • You can opt out of receiving promotional communications by following the instructions provided in the messages or by contacting us directly.

• •  You can disable location services or manage permissions through your device settings.

5. Data Security

We implement technical and organizational measures to protect the security of your personal information and prevent unauthorized access, disclosure, or alteration.

6. Children’s Privacy

Our Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us to request deletion.

7. Changes to this Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website or through other means. Your continued use of our Services after the effective date of the revised policy constitutes acceptance of the changes.

8. Contact Us

If you have any questions, concerns, or complaints about our Privacy Policy or practices, please contact us at:

X Chauffeurs

93-101 Greenfield Road

East London Business Centre

London, United Kingdom, E1 1EJ

Email: info@xchauffeurs.com

Phone: +447940449404

Thank you for choosing X Chauffeurs. Your privacy is important to us.